The Business Growth Engine or BGE is a time saving, feature rich, web-resident or onsite Business Process Management (BPM) software that your organization can use to manage from market-specific prospecting through lead management to contact management, sales process, order placement, paid invoices, and ultimately, self-sustaining growth. The BGE provides organizations with a set of well established processes and communication templates to include prospecting flow, hot lead contact and follow through. With these features, the BGE quickly becomes the engine that drives business growth.

Business Process Manager

Managing your business requires you to make decisions on daily basis. These decisions will determine how your systems and teams perform, and what your business activities will achieve. There is no doubt about it; decisions are an intrinsic part of your business so the rules behind those decisions must also be an integral part of your business processes. BGE's Business Process Manager provides all the tools you need to create efficient rules-based process applications. Rules can be created externally to the process and used as part of your process model, leveraging the data from the process model itself. The result is substantially reduced time because steps or actions in one process can automatically trigger actions in other processes providing consistent and repeatable activities automatically. The BGE offers a comprehensive range of (BPM) and customer relationship management (CRM) features such as: marketing automation, sales automation, customer support/helpdesk, project/task management, improved customer billing, data capture and much more. The BGE provides organizations with a set of well-established processes and communication templates to include prospecting flow, hot lead contact and follow through. With these, BGE quickly becomes the engine that drives business growth.

Sales Management and Automation

With the BGE, sales management can achieve maximum potential from each sales person. The BGE Sales Process Step Builder allows for the design and implementation of "Best Practices" and workflow methodologies to increase sales. These workflows easily show changes in sales pipeline performance and allow for appropriate and timely remedial action. By applying automatic triggers to update field values, send email, create appointment and tasks, management can apply branching to the appropriate workflows while maintaining complete sale history activity. Implementing best practices and automated sales processes aid in accountability of the sales team, increase customer contact and information dissemination, and complete follow through by the sales team to maximize the customer lifetime value revenue potential.

Project and Task Management

Task management is synchronized through shared schedules. Document version control and file check in/out is handled automatically. As with the entire BGE feature set, project management is delivered online and accessible via the web so distributed teams, anywhere in the world, collaborate and coordinate using accurate, immediate information. BGE eliminates miscommunication as everyone works from one information source, sales notes history and project plans. Tasks can even be delegated to external users of your system via email to keep your daily projects and to-do lists on track. Order fulfillment is seamless and repetitive project templates can be used to have the new project up and tasks assigned in minutes

Smart Device Access

With the BGE's smart-phone access, organizations can synchronize contacts, calendars and tasks with Microsoft Outlook email and calendar application, ensuring that critical customer information is within easy reach, whether online or offline. The BGE mobile web interface is available at no additional cost to all BGE users.